one：Product Quality Commitment：

• The manufacturing and testing of the product comply with national standards.
• The product is tested by professional inspectors to ensure that all indicators meet your requirements.
• If there are any quality issues with the products we provide during the warranty period, we are willing to take full responsibility.

two：Delivery time commitment：

We guarantee that the products provided will be delivered to the designated location according to the requested time. If your company has special requirements for early completion, we can negotiate with your company to ensure timely satisfaction of your needs.

three：Transportation damage：

If any problems (including appearance damage) are found in the goods provided by the supplier after unpacking, they must be resolved in a way acceptable to the user: timely repair, replacement, or exchange for brand new products.

four：warranty service：

During the warranty period, if the same equipment or quality problem cannot be used normally after three consecutive repairs, we promise to replace it with a new equipment of the same brand and model, and provide the "three guarantees" service for product quality. Outside the warranty period, only the cost of spare parts will be charged for equipment replacement and maintenance, and no labor, technical, or service fees will be charged.

five：Establish a reasonable sales and service management system and framework：

• Pre sales service: Establish a dedicated sales service organization, and the company will arrange relevant professionals to be on site to teach correct and timely use..
• In sales service: In order to prevent users from causing unnecessary losses due to improper use, the company will send relevant technical personnel to the grassroots level to provide technical guidance to users during product use.. Ensure proper use of the product, allowing users to use it safely and with peace of mind.
• After sales service: Our company responds to maintenance services within 2 hours and arrives at the site for repairs within 12 hours. In order to better provide product after-sales service and timely receive customer feedback, the company has a dedicated Yibin after-sales service hotline:xxxxxx. Professional personnel answer and promptly record feedback, and provide solutions to problems. If on-site guidance is needed, the company will arrange relevant professionals to provide timely guidance at the designated location within 24 hours.
• After sales service statement: All services provided by our company are free of charge..

six：Product after-sales plan：

• After the normal operation and acceptance of the equipment, our company will assign professional engineers to provide on-site maintenance and operation training for your unit without personnel restrictions. The company organizes training twice a year. The training content includes: knowledge of correct operation and use of equipment; Identify primary faults and necessary recovery methods; Common troubleshooting methods.
• Regularly dispatch professional personnel to the owner's premises to inspect the operation of the equipment. Adopting a combination of the consultation system and the reward and punishment system to thoroughly solve the problems that arise.